Investor Actions Post-Investment Acceptance
If your investment has been accepted by the issuer and you wish to close or cancel the investment and transfer funds to your bank account, you must engage directly with the issuer. DealMaker is a technology platform. While we provide the tools to complete your subscription and submit payment, we do not receive, store, or control your funds at any point Additionally, the method of cashing out your investment depends on whether your shares are private or public. This distinction is important as it determines the available options for liquidity.
Cashing Out Private Shares
For private shares, cashing out is generally not possible until the company undergoes a liquidity event. Examples of liquidity events include:
Initial Public Offering (IPO) or direct listing, where the company becomes publicly traded.
Acquisition, where the company is purchased by another entity. Until such an event occurs, private shares typically cannot be sold or redeemed.
Cashing Out Public Shares
If the company is already public, you can cash out your investment by:
Transferring your shares to a standard brokerage account.
Placing a sell order through your brokerage account. Keep in mind that the transfer process and any restrictions, such as lock-up periods, depend on the specific company. It is important to confirm these requirements with the issuer before initiating a transfer.
Identify the Issuer: Locate the issuer’s details in your offering documents or investment confirmation received via DealMaker.
Contact the Issuer: Reach out to the issuer’s investor relations or support team to request a refund or redemption of your investment.
Provide Verification Documents: Share any identity or investment verification requested by the issuer. Always use secure channels for communication, especially when providing sensitive details like bank account information.
Follow Issuer Instructions: Comply with the issuer’s prescribed process for refund or redemption, including confirming any timelines, fees, or additional conditions.
Note: Never share sensitive information, such as account or routing numbers, over unsecured communication methods unless the issuer has explicitly specified a secure alternative.