A chargeback is when you ask your bank or credit card provider to reverse a payment you've already made. Filing a chargeback on an investment is not the same as canceling or withdrawing — and doing so can have serious consequences.
What a Chargeback Does NOT Do
Filing a chargeback:
- Does not legally cancel your investment
- Does not count as a valid withdrawal under securities law
- Does not release you from your signed subscription agreement
What a Chargeback Can Do
Filing a chargeback may:
- Void your investment agreement at the issuer's discretion
- Result in fees charged by your card network
- Complicate or delay any legitimate refund you may be entitled to
- Affect your ability to invest on DealMaker in future
What to Do Instead
If you want to cancel your investment or request a refund, use the correct process:
- For Reg CF investments: You may be able to self-cancel from your dashboard. See: How to Request a Refund Yourself on a Reg CF Offering.
- For all investments: Contact DealMaker Support before taking any action with your bank.
Always contact us first. We can clarify your options before anything becomes irreversible.