Your previous statement may have been issued by another transfer agent. Typically all of the books and records are held by one transfer agent, but where online portals have been used for different raises, statements may have been issued by other transfer agents prior to DealMaker Shareholder Services taking over the company’s books and records.
Alternatively, the company may not have issued the book-entry statement for the specific investment share class you are looking for quite yet.
For more information, please contact the company or DealMaker Shareholder Services at support@dealmaker.global. We will endeavor to respond to your question as quickly as possible. Rest assured that if your investment has been paid and then accepted by the company, a contract has been formed and the purchase has been completed.